Help Center


Frequently Asked Question

Who will deliver the parcels?

Will it be delivered to my home?

I can't use my credit card.

Is import tax included?

Does the product price include Japanese consumption tax?

Can you handwrite the postal slip?

Does the address and name need to be written in Roman letters?

I was billed twice.

There is an error in the refunded amount.

How many days will it be shipped?