Tracking number and URL
Please confirm mail. [Tracking number and URL]
We will send you the following two mails.
1, When ordering is completed, a mail "Order #nnnn confirmed" Will be sent automatically.
2, We will send you an e-mail "A shipment from order #nnnn is on the way" upon completion of shipment.
The package tracking number and URL are written in this email.
Due to the weight limit of the parcel, it may be shipped in two or more boxes. In this case, we will inform you of multiple tracking numbers.
If these two mails have not arrived, please check the spam folder.
50% of orders are shipped within 24 hours.
45% of orders are shipped within 72 hours.
Also, we will send these two mails and reply to inquiries from different email addresses.
Please check e-mails until goods arrive.
About Japan Post tracking information.
The first line, "Posting / Collection" means that the parcel was handed over from Tokyo on Demand to the post office. From this moment, the tracking number becomes valid.
"Dispatch from outward office of exchange", which appears on the third line, means that the parcel was put on an airplane and left Japan.