International mail shipments to the Middle East have been suspended.

Japan Post is currently suspending mail delivery to the following Middle East destinations.
Delivery is not expected to resume until the war is over and air travel returns to normal.

Affected countries: United Arab Emirates, Israel, Iraq, Iran, Egypt, Oman, Qatar, Kuwait, Saudi Arabia, Turkey, Bahrain, Jordan, and Lebanon.
https://www.post.japanpost.jp/int/information/2026/0302_01.html

Orders already placed will be shipped as soon as delivery resumes.

Please note that parcels that have already been sent but have not yet arrived at their destination country may be held up in a transit country and may take longer than usual to arrive.

*Tracking information will not be updated until the parcel arrives in the destination country and is registered in the post office database.

Submit Withdrawal Request

This is the contract withdrawal form pursuant to Directive (EU) 2023/2673.Since we are a shopping agency service, you may withdraw your order at any time before we purchase the requested items. For sanitary products such as cosmetics, supplements, hair care products, etc., we cannot accept cancellations or returns after the product has been shipped unless there is a defect.