Due to the current high volume of orders, it takes 5-7 business days to ship.

🇯🇵Regarding receiving items while in Japan.🌸

If you would like your item to be delivered to your accommodation during your stay in Japan, please place your order at least 7 days prior to your desired delivery date.

Delivery to addresses within Japan is 500 JPY.

Please add your stay period in the order comments section.

We will provide you with the tracking number and delivery company name upon shipping, so please notify the hotel front desk in advance to let them know that your package has arrived.

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Submit Withdrawal Request

This is the contract withdrawal form pursuant to Directive (EU) 2023/2673.Since we are a shopping agency service, you may withdraw your order at any time before we purchase the requested items. For sanitary products such as cosmetics, supplements, hair care products, etc., we cannot accept cancellations or returns after the product has been shipped unless there is a defect.