Due to the current high volume of orders, it takes 5-7 business days to ship.

🇪🇺We have resumed accepting orders destined for EU countries.🇪🇺

Due to the nature of our product purchasing service, we will only accept orders if you agree that once we have completed the purchase of your ordered items, the EU's right of withdrawal will no longer apply.

As per basic Japanese regulations, we cannot accept returns of so-called hygiene products such as cosmetics, supplements, and hair care products. Some products are indistinguishable from opened or unopened, making it impossible to verify their condition and quality.

However, we will continue to offer refunds for defective or damaged products as before, so there are no changes to our service.

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Submit Withdrawal Request

This is the contract withdrawal form pursuant to Directive (EU) 2023/2673.Since we are a shopping agency service, you may withdraw your order at any time before we purchase the requested items. For sanitary products such as cosmetics, supplements, hair care products, etc., we cannot accept cancellations or returns after the product has been shipped unless there is a defect.