Due to the current high volume of orders, it takes 5-7 business days to ship.

🇮🇱We have resumed accepting orders for Israel (orders only). 🇮🇱 Shipping services remain suspended.

We have resumed accepting orders for Israel only.
However, as Japan Post's shipping services remain suspended, we are unable to dispatch orders at this time. We will ship them as soon as transport services resume.

We have absolutely no information regarding when transportation will resume.

Please also refer to the information below.

Regarding the transportation situation over the past month (2026-05).
https://tokyoondemand.com/blogs/announcement/regarding-the-transportation-situation-over-the-past-month-2026-05

Back to ANNOUNCEMENT

Submit Withdrawal Request

This is the contract withdrawal form pursuant to Directive (EU) 2023/2673.Since we are a shopping agency service, you may withdraw your order at any time before we purchase the requested items. For sanitary products such as cosmetics, supplements, hair care products, etc., we cannot accept cancellations or returns after the product has been shipped unless there is a defect.