Due to the current high volume of orders, it takes 5-7 business days to ship.

Regarding the transportation situation over the past month (2026-07).

This report details the shipping situation for the month of July 2026.

Due to the situation in the Middle East, Japan Post is unable to secure shipping routes, resulting in the return of parcels destined for the following countries:

Armenia, Azerbaijan*, Georgia*, Cyprus, Israel*, Qatar

This situation is the same as in March , April , May and June.

📝*Japan Post resumed shipping to Azerbaijan, Georgia, and Israel in late July.

No problems have been observed with shipments to other countries.

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Submit Withdrawal Request

This is the contract withdrawal form pursuant to Directive (EU) 2023/2673.Since we are a shopping agency service, you may withdraw your order at any time before we purchase the requested items. For sanitary products such as cosmetics, supplements, hair care products, etc., we cannot accept cancellations or returns after the product has been shipped unless there is a defect.